7-DAY MONEY BACK GUARANTEE, RETURN & CANCELLATION POLICY Route is a licensed insurance company and they are partnered with Lloyds of London, one of the biggest names in shipping insurance.
Q: IS ROUTE A LICENSED INSURANCE COMPANY? Route’s terms and conditions are listed here. Q: WHAT ARE ROUTE’S TERMS AND CONDITIONS? Yes! Any replacement orders that are placed by Route are still insured by Route. Q: WHAT IF MY PACKAGE GETS LOST, AND ROUTE REPLACES IT BY ORDERING ANOTHER NEW PRODUCT FOR ME, AND THEN THAT PACKAGE GETS LOST.
Route is easier, faster, and helps get any shipping issues resolved as quickly as possible. But by purchasing shipping insurance with Route, completing a claim is only a click away, and your claim is processed within 24 hours. Q: DOESN’T METROBOARD ALREADY COVER LOST OR STOLEN PACKAGES THROUGH THEIR CUSTOMER SERVICE?Īt Metroboard, we take customer service very seriously and always try our best to resolve issues for our customers as quickly as possible. You can file a one-click claim through the email that Route sends you after you check out, or you can file here. Q: HOW DO I FILE A CLAIM FOR A LOST, STOLEN, OR DAMAGED PACKAGE? Review the policies here to understand which lost, stolen, and damaged items Route will cover. Route ensures that customers get what they paid for, and allows for easy reordering with one simple click. Route is a shipping insurance company that covers packages that are lost, stolen, or damaged in transit. Simply add Route to your cart at checkout to safeguard against any unforeseen hiccups that may arise. Route is a shipping insurance company that offers complete protection for Metroboard shipments and orders. In an effort to provide more safety, assurance, and insurance for our customers, we’re happy to announce that Metroboard is now integrated with Route Package Protection. Part and accessory orders usually ship within 1 week. US Ground Shipping costs of $100 will be automatically added to your order, depending on the model. If you have a more urgent need, please contact us and we will do our best to expedite your order. In our busier seasons, please allow 8-10 weeks to build and ship. In most cases, we ship within 1-2 weeks, but each Metroboard Electric Skateboard is built to order. Shipping, Return, & Cancellation Policy Shipping
Dual Monster Power 6374 Brushless Motors to feed your adrenaline!.NEW: MESC6 (based on VESC 6.6) Motor Controllers with FOC for a super smooth, quiet, and responsive ride!.Easily Change between Street and AT wheels! 200mm AT Wheels and 107mm Abec11 Street Wheels included!.